To assess the state of the cloud cost monitoring and optimization market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of the top vendors.
After examining past research, user need assessments, and vendor and expert interviews, we developed a comprehensive set of evaluation criteria. We evaluated vendors against 25 criteria, which we grouped into three high-level buckets:
- Current offering: Forrester rated vendor solutions across a variety of functional categories including: the breadth of platforms and services supported; the administrative experience; reporting and cost manipulation options; policy and automation engines; the granularity of monitoring across cost, performance, and capacity; the breadth of recommendations and options for remediation; as well as features for cost planning, comparison, modeling, and forecasting. Forrester also compared platform availability, support experience, SLAs, and breadth of out-of-box integrations.
- Strategy: We evaluated vendor strategy across product vision, planned enhancements, and go-to-market strategy including channel enablement, regional presence, and marketing efforts. Additionally, Forrester considered the breadth of partners and integrations available to extend the capabilities of the tool and services, as well as the scalability of their pricing and deployment model.
- Market presence: These values were determined by a combination of customer base, product revenue, and technology spend under management as a measure of implementation size and customer usage